Privacy Policy

Last Updated: June 25, 2026

Providence Companies (“Providence,” “we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of personal information entrusted to us. This Privacy Policy describes how we collect, use, and safeguard information obtained through the MyHealthPAS mobile application, our website, and in the course of providing insurance, risk management, and related professional services.

Information We Collect
Providence may collect personal information in a variety of ways, including:

Information You Provide

  • Name, business name, job title
  • Email address, phone number, and mailing address
  • Information submitted through contact forms or service inquiries
  • Information provided in connection with insurance, claims, or risk management services
 

Information Collected Automatically

  • IP address
  • Browser type and device information
  • Website usage data, including pages visited and time spent on the site
 

Confidential or Sensitive Information
In connection with providing insurance and risk management services, Providence may receive confidential or sensitive information, including employment-related or health-related information. Such information is handled in accordance with applicable laws, regulations, and contractual obligations.

How We Use Information
Providence uses collected information solely for legitimate business purposes, including to:

  • Provide insurance, risk management, and advisory services
  • Respond to inquiries and service requests
  • Communicate regarding services and operational matters
  • Comply with legal, regulatory, and contractual requirements
  • Maintain the security and integrity of our systems

Providence does not sell personal information.

Information Sharing and Disclosure
Providence may disclose information only as necessary, including:

  • To insurance carriers, third-party administrators, medical providers, or vendors involved in service delivery
  • To professional advisors and service providers bound by confidentiality obligations
  • When required by law, regulation, subpoena, or legal process
  • To protect the rights, property, or safety of Providence, our clients, or others
 

All disclosures are made consistent with industry standards and applicable privacy laws.

Data Security
Providence maintains reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. While no system can be guaranteed to be completely secure, we continuously evaluate and enhance our security practices.

Data Retention
Providence retains personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including to provide services, comply with legal, regulatory, and contractual obligations, and resolve disputes.

  • Retention Periods:
    Personal information, including health-related information, may be retained in accordance with applicable federal and state laws, regulatory requirements, and industry standards applicable to group health plans and third-party administrators. Retention periods may vary depending on the type of data and applicable legal requirements.
  • Data Storage and Deletion:
    Personal information is maintained within secure systems, including third-party platforms utilized to administer services (such as claims and member portal systems). When personal information is no longer required, Providence and its service providers take reasonable steps to securely delete, de-identify, or dispose of such information in accordance with applicable laws and internal data retention policies.
  • User Requests for Deletion:
    Individuals may request access to, correction of, or deletion of their personal information, subject to applicable legal and regulatory limitations. Requests may be submitted by contacting Providence using the information provided below. Providence will review and respond to such requests in accordance with applicable laws, including situations where retention is required for legal, regulatory, or administrative purposes.
 

Contact Information – To submit privacy-related requests, including requests to access or delete your information, please contact: info@pristx.com – subject line PRIVACY Request.

Website Use and Cookies
Our website may use cookies or similar technologies to support basic functionality and security. Cookies do not collect personally identifiable information unless voluntarily provided by the user.

Third-Party Websites
The Providence website may contain links to third-party websites. Providence is not responsible for the privacy practices or content of external sites. Users should review the privacy policies of any third-party websites they visit.

Changes to This Privacy Policy
Providence reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of the revised policy.

Contact Information
If you have questions regarding this Privacy Policy or Providence’s privacy practices, please contact:

Providence Risk & Insurance Services
PO BOX 700370
San Antonio, TX 78270-0370
210-495-7595
info@pristx.com