Privacy Policy

Last Updated: December 17, 2025

Providence Risk & Insurance Services (“Providence,” “we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of personal information entrusted to us. This Privacy Policy describes how we collect, use, and safeguard information obtained through our website and in the course of providing insurance, risk management, and related professional services.

Information We Collect

Providence may collect personal information in a variety of ways, including:

Information You Provide

  • Name, business name, job title

  • Email address, phone number, and mailing address

  • Information submitted through contact forms or service inquiries

  • Information provided in connection with insurance, claims, or risk management services

Information Collected Automatically

  • IP address

  • Browser type and device information

  • Website usage data, including pages visited and time spent on the site

Confidential or Sensitive Information In connection with providing insurance and risk management services, Providence may receive confidential or sensitive information, including employment-related or health-related information. Such information is handled in accordance with applicable laws, regulations, and contractual obligations.

How We Use Information

Providence uses collected information solely for legitimate business purposes, including to:

  • Provide insurance, risk management, and advisory services

  • Respond to inquiries and service requests

  • Communicate regarding services and operational matters

  • Comply with legal, regulatory, and contractual requirements

  • Maintain the security and integrity of our systems

Providence does not sell personal information.

Information Sharing and Disclosure

Providence may disclose information only as necessary, including:

  • To insurance carriers, third-party administrators, medical providers, or vendors involved in service delivery

  • To professional advisors and service providers bound by confidentiality obligations

  • When required by law, regulation, subpoena, or legal process

  • To protect the rights, property, or safety of Providence, our clients, or others

All disclosures are made consistent with industry standards and applicable privacy laws.

Data Security

Providence maintains reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. While no system can be guaranteed to be completely secure, we continuously evaluate and enhance our security practices.

Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes described in this Privacy Policy and to comply with applicable legal and regulatory requirements.

Website Use and Cookies

Our website may use cookies or similar technologies to support basic functionality and security. Cookies do not collect personally identifiable information unless voluntarily provided by the user.

Third-Party Websites

The Providence website may contain links to third-party websites. Providence is not responsible for the privacy practices or content of external sites. Users should review the privacy policies of any third-party websites they visit.

Changes to This Privacy Policy

Providence reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of the revised policy.

Contact Information

If you have questions regarding this Privacy Policy or Providence’s privacy practices, please contact:

Providence Risk & Insurance Services 111 Tower Drive, Building 2, San Antonio, TX 78232 210-495-7595 info@pristx.com